Pellet Stove Repair Companies in Kelso

“All Fuel is the perfect model of how to run a really successful business. We decided to replace our wood fireplace with a gas insert. We put out the project for bid on HomeAdvisor. Company A. We got an immediate response from Company A. The rep said he would call and schedule a time early the following week to look at the project and give us a bid. We never heard from him again. Company B came out and looked at the job. The rep said that our four existing gas appliances might possibly be over code for capacity given the size of the line. But he said the line could handle the extra fireplace insert and we could avoid pulling a permit. When we insisted we wanted to do the job right, he suggested that if we pulled a permit and they connected to the existing line, we should wait several months after the installation and after the sheetrock patches needed for the installation was covered and painted, to call the inspector, and then tell him that the insert was connected to an existing gas connection in the fireplace. His bid was quit low, but we decided not to accept. Company C was a reputable company but their price for the exact same insert as All Fuel had quoted, was about 25% higher. All Fuel on the other hand, came precisely when they said they would come. They were very professional, responded quickly to our questions… gave us an immediate… detailed... and understandable quote! Over the course of the project, All Fuel sent us 18 emails in answer to our questions or changes that needed to be made, beside numerous phone calls. What makes them a model company in my book is just one word: COMMUNICATION! (I’ll add another word: Professional!)”