Just Sprinklers

My 80 year old mother diligently looks after a backyard “pond” that had been a pet project of my now deceased father. The pond liner recently ruptured and the water level was becoming dangerously low. Just Sprinklers sent a crew over to rescue the fish and water lilies (at a cost of $1272) and to provide an estimate for building a new pond. My mother did not like the proposed design or the estimated price tag (about $12,000). On my mother’s behalf, my brother spoke with the designer and was told if we were not interested in the rock-heavy design proposed, Just Sprinklers would not be interested in the project. When asked about the price, advised that even the laborers were billing out at $80 per hour. My mother chose a different company to do the pond just as she wanted ($1800 complete) and that is when the fun begins. When my mother tried to arrange to have the fish and lilies put back into the new pond, she was advised they would “gently” place the tanks in her driveway and that she would be responsible for getting them back into the pond. I attempted to reach the owner four times and never received a call back. I finally got called back by a different employee, and was told that because they didn’t build the pond or approve of the approach of the people that did, they would no longer be responsible for returning the items into the pond. When pressed told me he had no problem returning the fish, but that the lilies would have to done by someone else as Just Sprinklers did not want to risk damaging the pond liner by placing the heavy pots back into the water. When Just Sprinklers did return the items, they left everything in the driveway. Mother spoke with the man that delivered them and had him call the office to see if someone was coming over to put the fish back in the pond and was told no one would be coming. My elderly mother obviously was in no position to do anything. Luckily for my mother, six neighbors came to the rescue and they were able to get the lilies and fish back into the pond. Not so lucky for Just Sprinklers, six neighbors got to see first-hand how Just Sprinklers tried taking advantage of an 80 year old woman. I’ve yet to hear from the owner and now could care less. I wouldn’t call this company to change the water in my gold fish bowl.