Bassiony Contractors

Promised quality and attention to detail just wasn’t there. Bassiony Contractors’ work was sloppy – so unless you are looking for more stress in your life and a shoddy renovation, look elsewhere for a contractor! Based on Bassiony Contractors’ on-line promotions, I contacted them to determine their availability, and to get a quote. During this process I was assured by Moussa that if we decided on Bassiony, he would provide personal supervision to guarantee us extraordinary quality and that all deadlines would be met. In April 2022 we engaged Bassiony Contractors to make our condo more wheelchair-accessible; including renovating 2 bathrooms, tiling the foyer, widening the master bedroom doorway, installing swing hinges on another door, and painting throughout the 1,288 square feet condo. Moussa signed a contract stating he would employ only skilled and properly-trained workmen. In my opinion he didn’t adhere to his contractual obligation. On June 6, Bassiony started what was supposed to be a 7 ½ week renovation project which we were assured would be completed on or before July 27. There were numerous problems along the way including: an outburst about micromanagement when I asked Moussa where in his quote he’d accounted for something I’d been billed, or the laissez-faire attitude when I discovered that they were about to install the wrong colour floor tiles. Although these problems were distressing, there was nothing that prepared us for the nightmares that await us when we moved back into our home. The matter of new vanities: on the recommendation of Moussa I met with his endorsed cabinet maker and discussed what was needed (also put my requirements in writing). These instructions were ignored and the cabinetry Bassiony installed was not what we ordered and thus had to be replaced; so the July 27th completion date for my project has dragged on until November 23. The careless paint job has proven harder to address. Some walls only received 1 top coat, for many others there was no prep between top coats; there was wall colour on the crown molding and baseboards, plus baseboard paint on the walls. The solution has been to sand and then repaint most walls and repaint the baseboards and crown molding. To-date the painter has spent 40 hours, and once the replacement vanities and storage cabinet are installed the painter will repaint the bathrooms, kitchen and den. Dealing with Moussa has been crazy making! He believes that I owe him the deposit for the vanities he didn’t bother to determine what we’d ordered (even though the order was placed through his company). I pointed out the problems with the paint job, and the crew he brought to handle the deficiencies had no idea what they were doing and instead fixing the problems, they made matters worse. Moussa has had the audacity to tell me that if I had a professional painter come in and repair his shoddy paint job I should pay for it, since it wasn’t the responsibility of Bassiony.

Moussa acted as a general contractor for my townhouse renovations which included, paint, floors, electrical, and a new drop ceiling. He was professional, communicative, and on-time throughout the whole process. I cannot recommend him enough as a great general contractor, as he kept me informed about progress throughout the whole process, had great quality work, and was very flexible with my requests mid renovation. Again, I highly recommend him for both his quality and professionalism.

Moussa and his team were very efficient, clean and did a great work on my fireplace wall. very very professional. He didn't look down on my small project which I appreciate so much. I couldn't be happier with the final result.

My experience with Bassiony Contractors was wonderful. I needed a painter at short notice, and Moussa was very responsive and reliable throughout the whole process. He went out of his way to ensure that I got the exact colour I wanted and completed the job in a timely manner.

I hired Moussa to complete a room renovation for my parents who live at Knight Street. From the very start, Moussa was extremely attentive to our needs and listened carefully to our requirements. He emailed me immediately to ask us when we would like to meet to discuss as a family. He was willing to meet over zoom to comply with the public health orders at the time. He also wore PPE during the job to limit the potential for Covid-19 spread. We wanted a room renovated to be more modern, as our plans were to house an additional family member. While gathering more information on what we wanted, he would also offer suggestions on best practice guidelines around appearance for the new paint job. For example, he provided recommendations on colour choices that would compliment our favorite colour which was blue. One of our main priorities was just creating a space for our family member to have some space to store their possessions, as the room only contained a single closet. He was wonderful in recommending a new storage solution that saved us space. He built us a new shelving unit that looked modern and also maximized storage space. The primary job he was hired to do was to install new hardwood flooring for us, as our room is carpeted. He was efficient in getting us options for hardwood flooring and sourced the product quickly to install. We are quite happy with the new room! Thank you Moussa. I would not hesitate to recommend Moussa’s services to anyone. He is a great general contractor who has an expansive skillset that is much needed in Vancouver. He is also extremely knowledgeable.

Moussa was incredible to work with. He listened to all my requests and worked tirelessly to get the perfection I was seeking. My restoration was quick, great value and executed professionally. I highly recommend Bassiony Contractors.

My partner and I were looking for someone to help renovate a computer space in our apartment. After a few inquiries, we decided to take a chance with Bassiony Contractors because their quote fit into our budget. We wanted to give the space more flair and jazz it up for those daily Zoom meetings and the work they did exceeded our expectations. The contractor we dealt with (Moussa) was friendly and knowledgeable in Parisian design (and Paris!) and when we asked for his recommendations on certain design choices, he gave us honest feedback, which was really good! His professional attitude towards the work was appreciated since my partner would love to go off in tangents about redesigning other spaces in the apartment. They even followed up a few weeks after the project to make sure we were pleased with the results. Professional, reliable, and flexible, we were really happy with the work they did and would recommend. Looking forward to rehire them for future projects!