Bathtub Sales in Heritage Village

“The best customer service i ever experienced in my life. Installation Job was done in professional maner, Fast, Clean, Professional! Highly recommend!!!”

“The sales staff at Torrco is top notch. Great products, quick delivery and always available when you need them. I highly recommend Kathy B. for all your sales needs....”

“I would like to take a moment to personally commend Ivy Croake, the interior specialist at Medford Lowes. Ivy handled the design and the entire renovation of our new kitchen. She guided us through all the steps and gave us her input and expertise. I think the moment we met Ivy and began working with her, my husband and I instantly relaxed because we knew we were in very capable hands. Ivy's knowledge and dedication made this experience very, very positive. We would like to extend our hearfelt thanks and we are very grateful to have had Ivy on this project! We have already recommended her and the enitre Lowe's experience to our friends! M. Laureano”

“N&S Supply is our go-to plumbing showroom. We have worked with the Fishkill location for multiple jobs over the years and we are never disappointed with their knowledge about the products, customer service and professionalism. They work with a wide range of brands that fit a variety of design styles which is ideal for our clientele. We highly recommend visiting their showrooms and working with their great team!”

“Our builder sent us to see Michele at The Granite Group in Groton. We took her advise and made an appointment to see Michele. Best thing we could have done! Michele listened carefully to what we were doing (turning a little summer cottage into a simple, forever home). She selected a few fixtures, brought them together and saw what we liked. Then she explained the price ranges (high to low) and what we were getting for each. What wasn't in the store showroom, Michele looked up in her catalogs for us to see and consider. She was respectful of our thoughts and concerns, and she never pressured us into buying one fixture over another. We went back two more times for additional things we needed to change because of a modification in layout. She handled everything professionally, and was sincerely eager to see the results of our collaboration. If you are a novice in bathroom and kitchen faucets and fixtures , as we were, we encourage you to work with Michele. She will not only guide but teach you, and she will never pressure you into buying anything you are not convinced is a good solution for your needs.”

“This review is long overdue. We own a historic home in Orange County which has needed updates and repairs throughout. In the winter/spring of 2014, after having worked on most things ourselves, we decided to finally tackle the bathrooms but hired a contractor we trusted to do the work. Based upon his recommendation and positive past experiences, we visited Marianne Riviere at FW Webb. The showroom is located near the Air National Guard Base in Newburgh in a warehouse district. We really didn't know what to expect before our visit, having never planned/designed a bathroom (much less gut renovations if one). I should say that my husband is an NYC architect who works on mainly commercial spaces so we had very detailed designs with us when we went to the showroom. That being said, we were pretty clueless on plumbing and certain other bathroom-specific concerns. Enter Marianne. From the moment we walked into her showroom, she greeted us from her desk with just a pleasant hello; acknowledging our existence while still giving us our space/time to look around for a bit before jumping on us. After a couple of minutes she came around to ask if we had any questions. Um, yes, yes we do! We explained the type of home we had, that we wanted something classic that wouldn't feel out of place in an older home but also something that was clean and simple in design. She explained that what we were looking for was considered "transitional." She showed us a few models out on the showroom floor and explained the differences between the different brands/lines in terms of finishes, workmanship, durability etc. It became immediately apparent to us that she really knew her stuff and has been in the business for years. This made us feel completely at ease working with her. Over several visits we'd chosen our plumbing fixtures, medicine cabinet, lighting, extractor fans etc. There were a number of factors we hadn't considered which she brought to our attention and we figured out together. She was very patient with us and a great listener. We never felt rushed or intimidated by her (we did unfortunately experience this at a different place). I was still nursing my daughter while we were planning the bathrooms and Marianne was quick to point out some club chairs they had so that I could make myself comfortable. Renovations can be super stressful, but this part was so painless all thanks to Marianne. She is a shining star in the customer service world and deserves the utmost praise for her hard work. Without a doubt we will be back to see her. I know that anyone who goes to see her will not be disappointed in the least. Thanks so much Marianne!”

“I have had the pleasure of working with Gail Serrano on several occasions in my capacity as a muralist and faux finisher. Gail's ability to design with tile is always en pointe. She has a terrific sense of scale and color and she is always up to date with whatever new products are on the horizon. She is most respectful of the client's budget and schedule. She is a consummate professional.”