About Us
12x Best of Houzz
Services Provided
Custom Homes, Home Additions, Home Extensions, Home Remodeling, New Home Construction
Areas Served
Annapolis, Arden on the Severn, Arnold, Bowie, Cape Saint Claire, Crofton, Crownsville, Davidsonville, Edgewater, Gambrills, Gibson Island, Glen Burnie, Hanover, Harwood, Herald Harbor, Highland Beach, Hillsmere Shores, Lake Shore, Londontowne, Mayo, Millersville, Naval Academy, Odenton, Parole, Pasadena, Riva, Selby-on-the-Bay, Severn, Severna Park, South Gate, Lothian, Howard County, Sherwood Forest, Montgomery County, Prince George
Awards
Numerous awards from Home Builder's Association of Maryland. Member of Maryland National Capital Building Industry Association, Home Building Association of Maryland, National Association of Home Builders.
Category
Business Details
Business Name
Timberlake Design Build
Phone Number
(240) 547-0104
Website
Address
304 Harry Truman Parkway
Suite M
Annapolis, MD 21401
Typical Job Cost
$350,000 - 1 million
License Number
MHIC 181233; MHBR 3769
Followers
We built our house with Timberlake in 2023, we are so pleased with their quality of work, customer service and prompt response. Dave Lunden made the process very smooth, answered zillion questions we had and made us feel comfortable and did not discoRead Full Review
36 Reviews for Timberlake Design Build
This project, admittedly, got off to a difficult start with a water leak from a broken valve on a toilet supply line- not a water main- which may have set the tone for the overall experience. The water was shut off and, of course, the area was thoroughly cleaned. There was some damage which was addressed and ultimately corrected.
When the customer did contact our company president about some concerns close to the end of the project, our company president offered to meet at the residence the next day to address the issues. The customer advised that it would be better to wait until the completion of the project and would be in touch at that time to set up a meeting. Unfortunately, the customer has chosen to post a negative review instead of allowing us to personally address their concerns. Nevertheless, we stand behind our work and would welcome the opportunity to meet and discuss their concerns.
Honesty and integrity are first and foremost in everything we do, and we cannot understand the suggestion that our business practices are anything but honest and above-board. We are paid on a specific schedule after certain stages of construction are complete. If there is an issue with an item not meeting a homeowner’s satisfaction, we will review any concern with the customer and make necessary corrections, as was done in this case. We do not expect to be paid until the work is complete. The homeowner has paid us in full for the renovation, and they have a beautiful, newly-configured space that reflects their lifestyle and tastes. We regret the customer’s experience fell short of their expectations, but we do wish them well and hope they get years of enjoyment from their newly renovated home!
1 Ideabook
Timberlake Design Build Average rating: 5 out of 5 stars |
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