I'm and landlord and remodeler and have been buying from Andy for 5-6 years. I've purchased kitchens for between 50-60 apartments and houses from him. I keep going back because:
1) Andy is very easy to work with. Written clear quotes, everything is upfront and in writing. I call, email or text with him.
2) Price! I wish he carried a broader range of apartment grade or lower end residential remodel cabinets, but I am so thrilled with the price of the one I buy that it keeps me coming back.
3) Quality is great. Even the less expensive cabinets are solid wood and durable. The withstand tenant abuse very very very well. Since they are solid wood with wood backs, the boxes themselves are sturdy and easy to install (as opposed to something like Ikea with a flimsy back, it makes it difficult to square up the box before you install).
4) Assembly. Everything comes assembled. I have never had a problem with something being out of square or damaged or just not working smoothly. Everything has been perfect. Even when I have picked up large orders (50 pieces) everything is well inventoried and the orders are always correct.
5) When I have to make a change because of something we discover mid-install, he is easy to work with on exchanges.
6) Andy's knowledge - Even though I have done a lot of kitchen work, Andy ALWAYS catches my mistakes in layout if I am not going to have enough space, a door will hit something, or stuff like that. He always gives me the best most functional design. I always appreciate the time he takes to think through the kitchen.
7) Andy is just super nice and friendly. I don't like spending money with people I don't like or that aren't nice in return to me. I've visited a lot of different cabinet shops and I leave feeling like I can't trust them, and then I go see Andy and all is well.
I have ordered granite through him once, the installer needed to create a custom edge onsite that was about 8 ' long. It was beautiful when finished, hard to believe it was ground by hand, it looked like a factory edge. I've ordered a number of bath vanities with granite tops and have never had a problem that another reviewer mentioned regarding cracks in the granite.
