True Scape Design

The team at True Scape has been very helpful in my rather large landscaping project. From the initial meeting with Joe, to the design with Da, to implementation with Ian and the crew, it's been a rather long engagement as we've had to ensure proper scheduling with our home remodel working in parallel. The initial assessment and design was great, and we appreciated the renderings to envision the space. We were able to align on a vision pretty quickly with only a few small revisions. Once we got started on the actual landscape construction, we had numerous discussions to ensure the plan was followed and that my concerns were addressed with workarounds and change orders. Even when I hit a snag with other contractors, they stepped in to help rectify the issues. One of the only things that I think they could improve on is a bit more communication around timing of certain aspects. It was sometimes a challenge to know what to expect with so many moving parts. That said, I think exact dates are probably tough given the scope of my project as well as the different adjustments we needed. Through it all, the foreman (Ian) was super helpful and the rest of the crew worked tirelessly to get the job as close to the original plans as possible. I now have a yard surrounding my home that uses the space much better, and compliments my new renovated home. I recommend this team to anyone thinking about a large project. They are definitely up to the challenge!

Hired for design plus major landscaping project (including building a deck) for our backyard. Responses were prompt and interactions were professional & pleasant. Vendor was patient with our questions and worked with us to address questions, concerns, and edits.

TrueScape completely transformed our backyard! They captured exactly what we wanted in the design stage, including ideas we didn't even know we wanted until they showed us! Ian was great as our field supervisor and adapted well to problems cropping up, like when a tree fell during a storm. The only real problem we encountered was that the timeline was much longer than planned.

First time diving into a “large” landscaping project. Although intimidated after interactions with many other companies, the team at Truescape made me feel comfortable and they were willing to educate me on many aspects of my project I was definitely uninformed in. From start to finish, the Truescape design and construction team were awesome. Great and efficient communication throughout. The design process was easy and collaborative, while the construction process was quick and efficient. Super happy with the results and would recommend to anyone for any project!

Following an awful contractor experience on our bathroom remodel riddled with failed inspections, I knew we had to find someone we could trust to lead our ECA steep slope zone retaining wall replacement. Enter Truescape! From day 1, I appreciated their clear, proactive communication and transparency, and this lasted from design through permitting and construction. Da, Joe, and Ian supported us every step of the way, ultimately getting the new wall installed and approved by the city just in time for the rainy season cutoff. Along with the wall, we put in a new patio and walkway extension which turned out great. Would definitely recommend!

They were very communicative and organized throughout the process, from meeting with the designer, to discussing budgets, to the actual building. We would work with them again!

True Scape Design are professional at what they do, I enjoy working with them and would recommend to others!

We are an architect firm, we use True Scape for the landscaping designs. We prefer to use them over other landscaping design companies because they are efficient and have really good quality. They are easy and great to work with.

My family and I have been really impressed and delighted with the design and quality of our home landscaping from True Scape Design. The initial design process went very smoothly with their team helping us quickly create a plan to meet our needs. The initial design presented to us was so consistent with what we had described, but added creative adjustments to make it even better than we could have imagined. Throughout the project, the team has communicated with us, and delivered on the plans effectively and efficiently. We are so happy with the results, and would not hesitate to work with them again. We wholeheartedly recommend True Scape Design to our friends and family.

The quality of work is superior. A job extremely well done, and we will happily recommend others. We loved the unique design that you presented to us. The work site was always clean and tidy at the end of the day,

Great job by Joe and the crew. Very professional, great design ideas, crew worked efficiently. Back yard looks great. Would definitely choose Truescape again.

Our experience with True Scape Design was perfect from beginning to end. Both the design and construction teams were easy to work with and worried (on our behalf) about the little details. An example: They spent an additional 3-4 hours removing a flagstone to move it a few millimeters. I would have never noticed the imperfection. The number of comments we get on how beautiful our backyard looks now is countless. Thank you!

We had a wonderful experience working with True Scape Design and highly recommend them. We needed to re-landscape our front yard after a home remodel. We chose True Scape Design because we had excellent communication with Joe Garel, the owner, during our intro meeting, and their proposed process and estimates were reasonable and transparent. We felt that the design process went very well and we ended up with a design that was absolutely stunning. There was just one minor hiccup at the beginning which was probably because we didn't communicate one of our requirements directly enough. The designer we worked with was really good - highly capable, very efficient and super open to doing many iterations in order to get the design exactly the way we wanted. Communication with everyone was ideal. The Build team was fantastic to work with. They kept the site super well-organized. Because we could clearly see how the design was taking shape, we were able to discuss and request minor tweaks at the right stages of the build process, which made the space more functional and better suited to our needs. The entire team was approachable and good at explaining things in a way we, non-experts, could understand. The garden came out magical and everything looks AMAZING!

We had True Scape Design redo our backyard. While it was a much smaller job then they usually take on, they took it on anyway. They did an amazing job making our space completely usable since it previously was all dirt.

I used true scape for a design and build project to rebuild a covered deck, hot tub, and landscaping refresh. i am very happy with them overall, they are highly professional, organized, and communicative. the on site build team was especially good and stayed on schedule throughout the project. they gave prompt updates and incorporated changes/feedbeack quickly and easily. the workmanship was top notch, and they came back after install to fix/address any issues. in the design process i found it took a little bit more back and forth, and time between incorporating revisions than i would have liked, but ultimately i was very happy with the result. pricing seems to be competitive as far as i can tell. i plan on using true scape for all my future lanscaping projects, and would recommend them highly.

True Scape was a pleasure to work with from start to finish. We were in desperate need of new porches and cosmetic improvements to our yard. TSD worked with us on every aspect of design and really understood our personal needs (no maintenance). They even helped to subcontract and install a basement egress window as part of the overall project. We are thrilled with the result which is beautiful and increased our outdoor living space. We continue to get compliments from our neighbors. Thank you TSD!

We would heartily recommend True Scape Design. They know what they are doing. We had a major retaining wall project installed, as well as a new fence, patio and plantings in our backyard. There were so many moving parts in our complicated project and True Scape was instrumental in making the parts work together. From filing and navigating the arduous city permit process, coordinating subcontractors, installing the new fence and landscaping, keeping us in the loop and minding the budget—True Scape was excellent. Additionally, they were invaluable in communicating with all the neighbors about what the project would entail and how long it would take and assuaging their concerns. Additionally, during the project they were willing to pause to discuss a few design elements that were hard to foresee, and work with us to tweak the plans to make a better end result. The crew showed up every day, rain or shine, and they were neat and tidy and left the job site in good shape during the two-month project. We would work with them again.

True scape could not have been a better team to work with. Everything from the thoughtful design ideation and 3D modeling to the responsive and careful work crews. They did a fantastic job redoing our fencing and a full remodel of our back yard and patio. They always respected our budget and found great ways to improve the space. Will definitely be using them again in the future!

Joe and his entire team at True Scape were so fantastic to work with on our side/backyard and completing it within our ambitious timeline. We had a limited budget and they worked with us to help design solutions that met our goals. We are extremely happy with the results; they turned it from a sad unusable space into a fantastic area to hangout with our family and entertain our friends pretty much year round! We particularly appreciated their budget/project planning transparency and clear communication throughout the entirety of our project. We had a few small things that needed to be fixed after they finished completed them really quickly after we reached out.

Collaborating with the skilled team at True Scape Design on our backyard project was an absolute pleasure. Their collective expertise and creative insights elevated the entire process, resulting in a stunning transformation that far surpassed our expectations. The team at True Scape Design seamlessly brought our vision to life, demonstrating exceptional craftsmanship and attention to detail. The precision in execution showcased their commitment to delivering excellence. The final result is a backyard oasis that we now enjoy daily, thanks to the collective dedication and skill of the entire team. Not only did True Scape Design excel in their technical abilities, but their communication, reliability, and commitment to customer satisfaction were also outstanding. The team kept us informed throughout the project, adhered to timelines and budgets, and proactively addressed any challenges that arose. Without a doubt, we wholeheartedly recommend them for anyone seeking a top-tier team for their landscaping needs. Our heartfelt thanks to True Scape Design for turning our backyard into a true masterpiece!

We worked with Joseph and his team to completely redo our backyard. From day 1 they helped us strike the right balance between achieving our dream yard and staying with our budget. They took an uneven, cement covered backyard with overgrown flowerbeds, to a gorgeous patio, walkway, grass, and tidy planters. We’re absolutely thrilled with our yard and our experience. The team was transparent, communicative, creative, collaborative, and thorough. The design team made sense of our various ideas and created a cohesive, beautiful backyard design. Then the work team was incredibly friendly and respectful. We felt they took care of our yard as if it was their own. They also worked reasonable hours and cleaned up after they finished each day. Jo was available for questions or concerns as they came up throughout the process. The project was done faster than estimated and under budget (yes — really! I’m not kidding). Then they made sure we knew how to care for and maintain our yard. And, 9 months later, the yard still looks beautiful. It’s even better than we imagined. If you’re looking for true professionals who can collaborate with you, this is your team. We couldn’t recommend True Scape more highly!

We had an extremely positive experience working with Truescape Design. From our initial outreach phone call, through estimating, and construction I found Truescape to be thorough, responsive, and customer service-oriented. I really appreciated how much care Jake (Site Lead) put into the construction work (he seems to be a true craftsman!), and the excellent trouble-shooting Ian & Jake & Caryl did on the fly throughout construction. We love our completed backyard. It is a dream come true. Thank you again for a 5-star experience!

TLDR: You get what you pay for, and True Scape Design is worth every penny. 10/10 would recommend. Our backyard was such an eyesore that I literally spent 3 years pretending it did not exist. My husband and I spent nearly 18 months heavily researching and planning what we wanted. We had no less than 10 companies come survey our property & give us quotes. When we met Joseph with True Scape Design, he blew the competition out of the water. Before I get to the scope and quality of work, I have some words about Joseph. He is knowledgeable, kindhearted, trustworthy, communicative, flexible, and organized. He is a model professional. After talking with so many other companies & vendors, we were able to sniff out the BS'ers and Joseph is certainly not one of them. We trusted him completely - both with the biggest project on our property to-date and with making sound financial decisions as the project progressed. Here's a rough list of what we had done: - Total demolition and bulldozing of fence, uneven terrain, decking, stone steps, rocks galore, and a hideous pond - Install of irrigation - Install of multiple retaining walls. When you know what a good retaining wall is supposed to look like, you'll never be able to un-see the atrocities everywhere else - Install of stair steps (both a short staircase and step up in another part of the yard) - Install hot tub pavers - Install of paver patio (several hundred square feet). These guys were literally on their hands and knees laying pavers and sprinkling sand. If it wasn't *absolutely* perfect, they redid it. - Leveled our shed - Full plant relocation and removal & planting all new plants and trees. I made them change things up a couple times and they were so awesome about it. - Install of sod - Subcontracting for electrical & tree removal We were hands-on designers for the hardscapes and the plants. The True Scape Design team was patient with our ideas and changes of heart as things moved along. There were several times when True Scape identified modifications & additions to our design plan that we couldn't have foreseen. This is key when executing a design! Sometimes things don't work out the way you pictured, and they were so clever in how they blended "the plan" with the real-life execution. The True Scape Design team all worked so hard. They were timely. They weren't imposing on our neighbors or common thoroughfares. They kept a tidy work space. They worked rain, shine, or snow. They truly made our backyard the most beautiful thing my eyes have ever beheld :). Hire them. You won't regret it.

Had a project that needed to be completed and this team came through, on time and on budget. Look forward to reaching out to True Scape Design again when I need more landscaping services.

Amazing company to work with! Genuine and humble folks. When I explained what I was looking for, not only did they honor my vision but also added great feedback and suggestions! Highly recommend.

Joseph, Ian and the whole crew were amazing. We had a complex and expensive project that they brought in more-or-less on time (considering supply chain difficulties) and certainly on-budget. They showed up when they said, worked long hours in the cold and rain and were always very responsive to changes along the way. True Scape should be your only choice!

Joe and the True Scape Design team excelled at taking our vision, providing realistic timelines, and executing on time and within budget. The team cares about the quality of their work and it shows in the final product.

We just redesigned our backyard with True Scape Design and we had a wonderful experience. Everyone on the team was very helpful with coming up with the perfect design and helping us stay on budget. They were always open to new ideas and changes but also kept us on track. The team working in our backyard was always very helpful, polite and left the job site clean at the end of every day. It was a pleasure working with them.

We had a great experience working with True Scape Design. Communication from beginning to end was excellent. They were upfront at the beginning about what could be done with our budget and worked with us to complete the elements that were most important to us. Ian and Jake, who oversaw and completed most of the work, were fantastic and easy to work with. They kept us informed at every step. Everyone at True Scape takes great pride in their work and it shows in the final product.

We've worked with True Scape Design for two projects at our home and highly recommend the company and team! Initially, we wanted help with a simple concrete retaining wall and the True Scape team convinced me that a more thought-out design would be better. We love the result! True Scape took the time to iterate with our family on a design that met our needs and the types of spaces, structures, and plants that we wanted. They also brought ideas forward that we had not considered. During the project, the team was courteous and always cleaned up the job site at the end of the day. A few times during the build we asked for real-time changes and the team was accommodating and flexible! We were so happy with the front yard, that we asked the team to come back and update the back yard too!

Just completed my second project with TrueScape. Very professional, and excellent work product. Ian in particular stands out due to the quality of his work and he’s a joy to work with. Awesome job. Highly recommended. Will certainly continue using them.

Working with Truescape has been a wonderful process! I came to them with a driveway job nobody else would take. Initially I only wanted to help with permitting. Joe assured me that they could get it done and they absolutely did! Once we started working on the permit it became clear how much effort they put forth to do the right thing. I was consulted on any design decisions and really brought along in the process. The city may not have been very fast but I always felt like Da and Joe had my back. After permitting I was so impressed with their work that I actually decided to use them to put in the driveway. Once again I felt like we were always on the same page and they really cared. The concrete strike happened which really put a hitch in things but Joe and Matt did everything they could to keep me informed and moving things forward. Once the work started I couldn't have been more impressed with the quality they did. I've worked with other contractors and this process was soooo easy. One of the most impressive things happened at the end when the concrete contractors we had originally planned to use backed out and Joe stepped in to find new ones and it happened on the same timeline without a hiccup. I couldn't recommend Truescape more to anyone.

We reached out to Truescapes after purchasing our first home in Seattle and were in desperate need of some re-landscaping. The previous owners basically covered the entire backyard full of rocks and we had quite a bit of grading in the back. Our home is located on one of the many steep hills in Seattle and required a lot of special permitting with the City of Seattle. I came across Truescapes via the positive reviews on Houzz and decided to call their office number. I ended up speaking with Joe, the owner, upon my first phone call and he spent a generous amount of time chatting with me about our home, the ideas we had for our project, and the various permitting requirements for re-landscaping. We ended up moving forward with them for the design, permitting, and execution of our project and I am so glad we did. The company carefully listened to what we were looking for in terms of landscaping and came up with a plan that really efficiently used the small amount of backyard space. They patiently worked with us when we had changes we wanted to make to the plans and updated the designs quickly. They also provided great feedback in terms of where we could save time in permitting by making slight adjustments to our designs which was incredibly helpful. When it came time to execute our design their project manager did an excellent job in running the project and also taking feedback from us on changes and getting those changes implemented quickly. I cannot say enough good things about this company. If you are looking do some major changes to your outside areas please give these guys a call!

Working with True Scape Design was a great experience. Joe and his team really took the time to understand our ambitions for our yard and then transform it to reality. The whole process was a collaborative effort between us and Joe’s team. The team went above and beyond everyday to make the yard look great and not only that they even fixed our front gate for us which was not part of the job. We really appreciate The team at True Scape Design and we plan to continue to work with them into the new year to finish the rest of our yard.

We hired True Scape to do a complete remodel of our back yard. The project turned out to be a complex one. Our property is on an "environmentally sensitive area" and so required additional surveys and permitting from the city. We were terrified at all the red tape but Joe and his team were amazing. They are pros at navigating the difficult bureaucratic process and were able to secure all the necessary permits. The design process itself was really enjoyable. They listened to what we wanted and created a beautiful design that maximized the use of our space. Our property also has some really difficult terrain and there were several engineering challenges including a failing retaining wall. True Scape really excelled at all the technical design work required in our yard. They were committed to working within our budget. We were nervous that the build would impact our everyday lives but it was so well managed. The team that worked on our property was professional, efficient, and respectful of our space. The project management was also top notch. Overall, I definitely recommend True Scape, they are professional, friendly and do incredible work.

We had a fantastic experience with True Scape. We saw the reviews on Houzz and reached out to Joe and a few other alternatives. Rather than just give a 5 minute look and an off handed quote and a quick sketch like some of the other guys, Joe took almost an hour with me understanding my needs, likes and dislikes and then took really detailed notes, pictures and measurements. We got a proposal and detailed plans back from the designer that was 90% spot on my initial vision. After a few back and forth comments, they absolutely nailed it. My first instinct was to take the plans and bid out the work (because it was expensive!) but as I did this I learned a few things. 1.) contractors were fickle and unreliable 2.) The bids I got weren’t saving me that much money 3.) They didn’t have the complete vision of a really complex project. After debating, I jumped in 100% with true scape to design and build. It hurts me how expensive it was. But I will say this - every aspect of the project turned out exactly how was designed, to a tee and we couldn’t be happier. It looks like the 3D pictures they shared which I didn’t think could be possible. The team worked tirelessly over almost 2 months and worked through some really nasty conditions to make it all come to life. As they encountered small issues, they never had to rescope the project and were very flexible. They brought in the right team of specialists for every piece of work from fencing, welding, stone work to planting and everyone they brought it was really top notch. The main onsite team also had a great set of general contracting and building skills to keep the project running smoothly. Also, a lot of time (almost 1 year) had passed between the initial proposal and the project kickoff and they only made one very minor pricing adjustment due to lumber materials cost (which was reasonable). We’ve had get together’s in my backyard this summer and everyone wants to know who did the work. It’s completely changed our life. Every piece and detail is just really well done and when we had an issue 4 months later they showed up for a quick repair under warranty (spend the whole day fixing it). The only minor compliant is the small piece of artificial grass they installed isn’t as durable as I’d expected (this could be an install or manufacturing issue) but I just need to reach out to the manufacturer and the truescape team (I haven’t yet) and I’m sure they will help come up with a solution. I can’t say enough good things about TrueScape. Yes landscaping is expensive, and they aren’t the cheapest, but I was very happy with the process and result.

True Scape Design recently completed a major landscaping project for us on our sloping lot and we couldn't be more pleased with the results! The finished project is exactly what we were hoping for and all the True Scape employees were super nice and easy to work with. We would absolutely hire True Scape Design again and would highly recommend them to anyone looking for a full service landscaping company.

I've hired True Scape Design to redo my backyard (including design and actual work). Everything happened during pandemic (when everyone was redoing their backyards), but even with that they jumped right to the work by creating a draft design based on talk with me and my wife as well questionnaire about our preferences (and the design was exactly what we wanted). Once they started working they were moving quickly (although it still took them 2 months - my project wasn't the smallest one). They shared a detailed schedule about planned work for those 2 months (which they kept). I also really liked my main supervisor for the project: Ian. He was really responsive (he would respond to my texts or e-mails at 10PM). Any changes or feedback I would have (sometimes you see things differently, once they start emerge) they would gladly incorporate. Overall I'm very pleased with the results and I'm definitely going to hire them back for the next few ideas I have regarding space around my house.

Joe and his team have redesigned our backyard and front yard. The builder for our house built a cheap rain well that took up half our yard, Joe’s team redesigned it to meet city standards but completely underground. The result is fantastic. For our front yard Truescape built a custom fire pit which we love. Projects were done on time, on budget, and with great professionalism and customer service. Highly recommend Truescape.

Really professional folks. Came and took measurements, then sent over some digital designs, some back and forth on finding exactly what we wanted. Installation was a bit delayed from original estimates due to corona, but once they started, everything went quite rapidly. Overall very pleased with the work

Overall, incredibly pleased with the outcome of our project! From the designers to the on-site foreman and team, all were wonderfully responsive, friendly, and communicative. We love how our new yard looks & can’t wait to use it more in the spring.

We worked with True Scape design to expand our patio and redesign a narrow sloped side yard that was not accessible or useful to us. We were very apprehensive since this was our first major project as new homeowners. But Joe and his team made everything look easy. From design, the scheduling folks in the office to the actual crew onsite, everyone was very professional and a pleasure to deal with. The scheduling of the job took some time, but this was a hard year for everyone with stay-at-home orders and the whole team did a great job of keeping us in the loop. We had a number of changes midway, especially to the plants we chose since we added a new pup to the household. The change process was very smooth and did not affect the schedule at all. We were also dealing with difficult neighbors, Ian and his crew onsite were very understanding of our need to maintain a good relationship with our neighbors and went above and beyond in ensuring that they navigated the jobsite with care. We are looking forward to getting great use of the patio in the summer and would highly recommend True Scape Design for any landscaping or design work.

I hired Joe's team for a planting design for my front yard. They were responsive, listened to my design feedback, and affordable.

True Scape provided me with excellent service and a high quality design for my project. I highly recommend them!

We greatly enjoyed our partnership with True Scape design. The work was very well done and the team was great to work with. We completed our project throughout 2020 so were hampered by COVID delays so while the project ended up taking much longer than expected, the team helped us work through the issues and we're happy with the end result.

Joe and the crew were fantastic to deal with. They listened to what our vision was and came up with a beautiful design. When they tell you what it will cost it is very fair. I did a lot of research and found them to be a breathe of fresh air, as what they said they would do, the cost and the timeline all where spot on. Highly recommend True Scape Design!

We cannot offer enough praise to Joe, Ian, Da, and all of the dedicated staff at True Scape Design. Their absolute commitment to customer service and communication is without compare in this industry. The design and execution of our project demonstrated their focus on quality and true enjoyment of the space. I would highly recommend them without hesitation.

We have used True Scape for 3 projects over 3 consecutive years. One project was a complete re-architecture of the front yard, the second project completely re- made a new outdoor dining and entertaining space and the third remade a green space. True Scapes experience with modern design (cement) green space (turf) and shrubs w/ mounding, stairs and lightning exceeded our expectations. Beginning with owner (Joe) Project Mgr (Ian) and the crew we saw nothing but honesty, flexibility and an ability to tune our design to the practical application of the work / and on top of that everything was on time or completed ahead of the project timeline - can’t wait for year 4

After reviewing online portfolios of various contractors' work product, I found True Scape best matched what I was looking for to landscape our backyard, including replacing a deck and installing a hot tub. We are more than pleased with the final product and highly recommend True Scape for creating an environment that has a natural flow efficiently utilizing available space and creating a comfortable and relaxing setting.

I just had the True Scape team re-design my backyard including a new deck, new landscaping, and synthetic turf. I’m super happy with the results and the team was great to work with from design through implementation.

Joe and his team are consummate professionals who produce incredible results that we will enjoy as a family for many years to come. Their attention to detail, forthright communication and immediate responsiveness make working with them a pleasure, whether the project is big or small. I highly recommend the True Scape Design team for any and all landscaping work you might need! They will likely exceed your expectations, as they did ours with our full front and backyard remodel.

The job was done professionally, beautifully, and on schedule. My only complaint is the job came in way over budget, but the City of Seattle is mostly to blame for that. Everyone did a good job with communication and was receptive to changes I wanted to make.

We hired True Scape Design to landscape part of our back yard. It was uneven, unruly and all-around ugly space that we never wanted to even look at. But now, with the work True Scape did our yard is beyond what we could have even dreamed up. It's honestly a space we love to look at and can't wait to use in the summer months. They delivered exactly what they promised, and the process was easy. They care about their customers and take the time to listen and understand what their customers might want. The communication was regular and clear, they were respectful of our space and time and kept an incredibly clean work site. All around, this process and outcome far exceed our expectations. Every individual we spoke with from this company has a high level of expertise and integrity.

These guys are 100% percent professional and are great to work with. I have been doing business with True Scape for 8 years, and absolutely love the challenging projects they take on. They go in with a plan, and execute it to perfection.

Joe and his team were incredible! Very responsive, provided an honest assessment and timeline, and the work that they did was impeccable. They are clearly perfectionists, and even returned some pavers that did not meet their standards (even though I likely would not have noticed a few small chips until they became a much bigger issue). They were willing to work on our very small space and transform it into a contemporary, comfortable area. Definitely recommend.

We used Joe and the True Scape team to redo the landscaping in our backyard. This involved breaking and removing a fair amount of concrete, leveling a slope, and installing sod. The team was easy to work with from figuring out the design with our budget, scheduling the project, and addressing any issues that came up once the work started. We will definitely work with them again on future projects.

We have never worked with a contractor who cares so much about not only his clients, but for the folks who work for him. That shows in the way they talk about each other and in the careful way they treat and communicate with us, the clients. Joe and TruScape tackled a landscape/front deck job that other contractors either declined to consider as too difficult to design, or had way too high of an estimate. When Joe presented us with the design, it was the first time we felt listened to. He made sure all of the proper permits were filed, all of the inspections were done, and crossed his t's and dotted his i's. We are extremely happy with his team's work and especially they way we were treated with respect.

Joe and his team did a fantastic job renovating the stairs leading to our house. This was a challenging project because of the nature of the terrain and the challenges of obtaining a permit. Joe dealt expertly with the city's bureaucracy and his team did not leave until everything had been done to our satisfaction. I would definitely hire them again.

We just completed a landscape project for both our front and back yards with True Scape and couldn't be more pleased not only with the results but our experience working with Joe and his crew. They are not only masters of their craft, but also incredibly honest and sincere people - true professionals. Our house is on a steep slope and zoned as Environmentally Critical (ECA). This adds a ton of complexity to the permitting process, especially in Seattle, but True Scape showed their expertise in this area and helped us navigate a process we could way we could certainly not navigate on our own. Our project involved replacing a fence, installing pavers, installing artificial turf, building a storage bench, and planting several plants and shrubs. True Scape navigated the intricacies of our backyard surface and retaining wall angles with ease. There are inevitably challenges, misunderstandings, and miscommunications with these types of projects. While we felt communication was lacking during the early part of the permitting process, I was especially impressed with how seriously Joe took our feedback in that area and by the latter half of the project, we felt we had reached a great level of communication. Whenever we had a concern about how something looked or functioned, the True Scape always made sure they made it right, even after the project was over and we'd paid the necessary funds. Joe and his team are dedicated to doing the job right and making the customer happy. Should we ever have additional needs with our landscaping, we would not hesitate to hire True Scape.

We worked with Truescapes to get a new deck installed in our backyard, as well as some new fencing and a gate over a retaining wall. When we started the project Joe did very thorough research and discovered that our plot is designated as an "Environmentally Critical Area" (ECA) by the city of Seattle. This was intimidating as it can mean that your project can require thousands of dollars worth of permits and studies from the city before anything can be built. Joe took a closer look and felt confident that my project would be approved without issue. I trusted his judgment and his team drew up a proposal that was met with approval from the city, meaning no need for expensive permits. With that out of the way we were able to proceed with design and finally construction. His on site team did a fantastic job, including making some quick changes per our request without any drama. The quality of the work is impressive, and we've received lots of compliments on the final product. Joe also emphasized that should we be dissatisfied with anything we should follow up with them as they stand by their work. Overall I am very happy that we worked with Truescapes. Joe did a fantastic job of laying out all of our options and clearly communicating the process around navigating the ECA designation. For anyone that is on the fence (no pun intended...) about doing a project on an ECA plot, trust Joe and his team to help you evaluate the situation.

My family hired True Scape to help us re-imagine our backyard. Our home is modern, and we wanted to create a functional space to match the overall aesthetics of our house. We picked True Scape based not just on their portfolio, but also on their general responsiveness to our questions. After an initial consultation, True Scape worked with us to iterate on the initial designs, including helping us pick foliage, stonework, and planters. Once on site, True Scape demonstrated exceptional professionalism in helping us manage the construction, including going "above and beyond" to help us with our not-so-happy neighbors. The True Scape team was courteous, professional, and extremely helpful. Their on-site project manager was exceptionally responsive to our questions. And, most important, we are extremely pleased with the final result. They've transformed a dour, uninviting yard into something my family will enjoy for many years. We highly recommend True Scape.

The folks at True Scape were great to work with, across the board. I built a new house and the city had complicated stormwater drainage requirements. The True Scape folks worked with the city inspectors to figure out what would pass inspection. They built two large decks, a permeable paver driveway, 100 ft of fence, and a rain garden, along with full site landscaping. They also did the design. Their install staff was terrific. They worked hard across almost a month of install, and got it done on budget and schedule. The results look great.

Great people. They are unable to really manage large and complex jobs. They were almost 6 months late on a job they bid that would take 6 weeks. I loved the workers but they were out of their skill level!

I am very happy with how my small patio refresh project turned out. I am enjoying coming home through the front door again. Nate was great to work with on the design and helped me achieve the clean, minimal look that I was going for. Ian was easy to communicate with while the project was underway. The whole project was done efficiently and tidied up very nicely at the end. I see that as a mark of high quality. My project was very small in scale but I was taken care of as if it was a much larger project. The photos don't quite do the end result justice because of the small scale.

One word I would describe TrueScape Design: Exceptional! From our initial consultation, to reviewing the plans of our project, all the way to the finishing touches and completion, TrueScape provided such an amazing experience and left us at awe with our new back yard. Not only did they do a great job executing our vision but they also took into account our budget. We truly appreciate that especially! Communication was quick and when changes or questions arose, they were on top of their response times. We really enjoyed seeing the transformation and believe that quality is what drives them to be the best of what they do. Their team worked very hard and took the time to make sure everything was good and sure enough they left us impressed! We enjoyed working with everyone involved in our project and are so happy with our back yard and cannot wait to really utilize it when the weather warms up. Our family and friends love it too! Thank you TrueScape Design, you guys are the BEST!

We hired True Scape for a backyard overhaul--high-tech irrigation system, paver patio, raised vegetable garden beds, all new plantings, and fence revamp. Joe was great to work with and promptly addressed the typical "bumps" in any project. The True Scape crew were perfectionists; they were professional, skilled, communicative, and had a excellent attention to to detail. The only slight negative was the design process. At times, we felt our plant preferences were not taken into account. However, Joe was very quick to intervene to manage the communications. It's a beautiful backyard.

I wanted to transform my backyard from a blackberry mess to a beautiful outdoor living space and True scape did just that. I didn’t have a clear vision for the project but I was impressed with the creativity of the design and the detail in the follow through from project start to finish. Even after the project, True scape has routinely checked in and always of assistance when I’ve wanted to bounce ideas off them.

Such a nice experience. Friendly, efficient, honest, and very neat. The bid was carefully done, attention to details, responsive to any concerns, clean up done daily, and at the end of the job no surprises, no mess, and an excellent job done on replacing a retaining wall and fence. We would use this firm again.

Excellent experience with True Scape Design. True Scape’s design-build process was well thought out and well executed. Beginning with their questionnaire all the way to completion which included a thorough walk-through with the job supervisor and finally the owner of True Scape, Joe, to ensure we were completely satisfied with every detail. They also shine when navigating city code and permitting issues, which we had. Once we came up with our ‘dream” design we realized we were over budget. To be expected. Our designer did a wonderful job of helping us value engineer the design, using existing elements, yet retain our overall vision. Once we fell within our budget the job was handed over to the job supervisor, Ian. Ian was very skilled and considerate when it came to working within a tight neighborhood environment, making sure not to upset our neighbors during the process. When it came to change orders, True Scape was very reasonable and transparent with their pricing. We would highly recommend True Scape Design and look forward to working with them in the future. Sincerely, North Seattle family with a great new yard

Great experience with the team! Listened to our wants and provided great options for us to consider. We are enjoying our yard everyday now!

Nate and the team at True Scape Designs are amazing to work with. Top notch customer service and excellent at what they do. Highly recommended!

I had a great experience working with the True Scape Design team to renovate the back yard of my townhome. This was a small, awkward, overgrown space that Joe's team helped to make into a nice, livable backyard. They listened to what I wanted and gave me thoughtful and informative feedback, and they worked closely with me to iron out all of my concerns with the design. They even went above and beyond to get my neighbors comfortable with the project. Joe is very knowledgeable about logistics and permitting, which was exactly what we were looking for from a landscape designer for our space. Matt came up with an amazing design, and then Jake completely remade our yard in just over 2 weeks. This included tree removal and a big re-grading, as well as digging down to install an at-grade deck. We were looking specifically for a landscape design that incorporated realistic artificial turf that our toddler could play on, and I loved that True Scape could do this for us. My family now has a beautiful yard that we love to spend time in, and I am very happy with the experience and the result.

Earlier this year True Scape Design installed a green roof on two areas of the new home we have just finished building. As both the builder and the homeowner I can say that True Scape was easy, pleasant, and responsive to work with. They communicated well, did great work, and followed up to make sure the project was completed to our satisfaction. Most importantly of all, the green roof looks great and we enjoy seeing it from our living spaces each day.

After speaking with several other firms in getting a bid for we ended up signing with True Scape Design. Our 2018 job included removing a crumbling retaining wall and excavating a significant amount of soil to double our usable yard space. We pushed the wall back by 25 feet or so, poured a new retaining wall, leveled the yard, installed sod and fenced the entire yard. True Scape worked with us through all of the phases of our project from design, permitting, demo, construction and landscaping. They delivered a gorgeous yard that we love. Whenever we hit a snag they exceeded our expectations; working morally and ethically to find a reasonable solution. For example, they replaced nearly half of our pavers when glue stained them and left a permanent mark, at no cost to us. TrueScape was upfront whenever we had a choice to make that would impact the bottom line. While we didn't have a seamless installation, (there were schedule delays and we encountered significant issues with the soil during our project,) I can honestly say that the owner of TrueScape, Joe, and their crew were a pleasure to work with. They showed up on time, were professional, knowledgeable, cleaned up the job site and were really friendly to our kids. After having folks in your yard for 5 months straight, still being able to say you liked their crew is a pretty big statement. In the end we left the project feeling: * That we had a yard nicer and functionally more usable than expected * That we stayed within our budget range * We took longer than we hoped * That True Scape absorbed the costs when there was any error on their side. * They are an ethical and moral company which is a rare combination to find in businesses these days. They could have easily asked us to absorb some of the costs and they didn't. * Every time I look at my yard, I can't believe it's in our house. Gorgeous, Modern, sleek, functional and LOW maintenance. Exactly what we requested. We found TrueScape via Houzz and are so happy we did.

True Scape Design was an incredible company to work with! We loved how personable they all were and felt like they were family while working on our front yard remodel. Everyone who stepped foot on our property was kind, considerate and some of the hardest working people we have ever met. We have gotten so many complements from neighbors and people even in the industry on the quality of the project. They are incredible listeners when it comes to the design I wanted but have the expertise to let me know if something I wanted wouldn’t be practical. They are professionals in every sense of the word from beginning to end. They did a great job staying within our budget and we highly recommend them to everyone we know!

All employees are really professional and knowledgable! Very responsive and the work that they do is just awesome! Would recommend everyone to hire them!

Very knowledgeable, hard-working and committed staff which works to a timeline and finished ahead of schedule. They do beautiful work.

True Scape Design came to our rescue when we needed to deal with an environmentally critical area restoration. They handled the design, permitting, and installation, and came up with a much simpler way to solve the problem than we thought would be required. Subsequently we hired them to replace a walkway between our house and retaining wall. Both projects were reasonably priced and installed in a timely fashion. I plan to work with them again for updating the rest of our yard.

I have collaborated with True Scape Design on several landscape projects in the Seattle area. Their work is top notch and they are a pleasure to work with!

Professional, Reliable, and on time. These guys turned my muddy property into a beautiful space. I can’t wait to start phase two with these guys. Thank you Joe and Ian!

We LOVED working with True Scape Design on our project! Workmanship was very high quality and the team was punctual, professional, very thorough, and extremely friendly. Things were done right, on time, and on budget. The project started with us doing a design consultation where we talked about everything we wanted to have done: new deck, adding a patio, and a new fence. They provided us with multiple design iterations that improved upon what we originally envisioned. The team was also able to easily tap into their network and provide us access to a top-notch electrician who added multiple power outlets around the yard. We highly recommend True Scape and would hire them again in future without any hesitation.

We hired True Scape Design for a courtyard installation at our house which included a paver patio, sod, and landscaping. They did everything from design to completion of the install. All members of the team were a pleasure to deal with and stayed on budget and on time. Even after the install, as things have come up, such as questions about weatherizing our irrigation system, they have been extremely responsive and always offer to take care of anything we need help with. We could not be happier.

After hours of searching the internet, examining pictures, and reading reviews on Houzz, we reached out to True Scape, and are glad we did. True Scape continuously impressed us throughout the project. The finished product highlights attention to detail and craftsmanship that far exceeded expectations. We look forward to future engagements with Joe and his team of highly skilled individuals.

Just hire these guys, you won't be sorry!! We couldn't be more pleased with the work done. We had a patio/deck area completely demo'd and rebuilt, hired True Scape to do design and install including a new deck, patio, fence and plantings. The area is just beautiful!! We were really impressed with the level of detail and perfectionism, they really take care to be sure everything is done perfectly. Everything is super solid and looks amazing. We really enjoyed working with Nate in the design phase, and the crew is incredible, super professional. We will definitely hire them again once we are ready to tackle the backyard!

The True Scape Design Team was very responsive and professional throughout the entire process, from design to execution and follow up. The landscape crew ran a very clean job site, they stayed on schedule and budget. Our project foreman communicated with us clearly throughout the project to make sure our expectations were met. Working with True Scape Design was a positive experience.

I called True Scape Design to give me an estimate for a retaining wall behind my new house. They truly went above and beyond my wildest expectations and gave me some very sound and honest advice on what to do with my property. I didn't expect them to spend two weeks doing due diligence and then tell me that they think the best thing to do in my circumstances is to leave everything the way it is for now. It's always good to know you can trust a company to do the right thing instead of what will make them the most money. I value their integrity and will happily recommend True Scape Design to anyone.

TrueScape is a wonderful landscape firm. They helped us with many housing projects we designed for clients. TrueScape is a very friendly, knowledgeable and professional firm to work with. We strongly recommend our clients to work with great people.

Me & my wife hired them to build a new fence, a retaining wall & 3 gates enclosing our yard. They gave us a great quote ( almost half of other businesses on the market) & did a fantastic job! The fence had a contemporary design and was up in no time, site cleaned and grass reseeded. Very happy! Would definitely call them again to install sod in the spring . Magnolia/ Seattle

True Scape Design has done multiple projects for my company (we build new houses). They have always delivered quality work, on time and on budget. True Scape's team was responsive to my needs and worked diligently to make sure I was satisfied.

The work that True Scapes did on our job was of great quality, and all of their employees & workers were very professional and experienced. They completed our project on time with no issues. I would definitely recommend them for any upcoming projects!

True Scape Design is one of the most professional, focused, and attentive companies I have ever worked with. The work I have done with them has been by far the highest quality, most efficient, organized part of any of my projects. A well led team of very smart, very down to earth people, who know their stuff and have a passion for landscape design and installation that shows in every contact I've had with them. Very helpful, highly skilled, and well established in the industry. Even the city inspectors know their name and speak of them highly. In an era of rapidly changing codes and requirements, there is nobody I trust more to design and build the perfect landscape. Best hardscape in Seattle, bar none.

Joe has been great to work with. We selected True Scape after interviewing some other companies, as they had great vision and the no how to push a complex project through the city's permitting process. So far we've had great communication, the project is being well managed and we are excited about the results.

I worked with True Scape Design on a less-than-sexy commercial project. Despite the very straightforward nature of the design, Joseph + team were helpful, spot on with the requirements, and very responsive to the schedule. I am looking forward to working with this crew again.

We had a apartment landscape project in which I was very involved. Joe was willing to work with me while I completed most of the hardscape and they installed the drip irrigation and landscape. They also installed our porous pavers for our large driveway. Joe's crew was very respectful and knowledgeable . I am a high maintenance builder and they were able to keep me calm. That is not an easy task : )

It has been a pleasure a working with Joe and his team redesigning my yard. First and foremost, Joe is incredibly responsive. I have always received either an email, text, or phone call within hours of contacting him that addresses any question or concern I have. They spent the time to truly capture what it is I was looking for, offering several options, even when I wasn't able to articulate exactly what it was that I wanted. I couldn't be happier with the work that has been completed, and I'm looking forward to working with them on the next phase of the project.

True Scape Design was hired to build a horizontal fence for our backyard. Even before we met, we knew we wanted to have these guys help us out simply based on their aesthetic and attention to detail. That was only validated by our first meeting when Joe came over to take a look at the backyard. He was not only enthusiastic and excited about what he does for a living, but also about our fence project. Joe explained how he strives to get long-term customers, which was great to hear as the fence is just the first step in our landscape needs. From the start, Joe made sure we were comfortable and allowed us to be very much a part of the design process. He always listened to and appreciated our ideas and concerns. Always welcoming questions, Joe pushed himself to find the answers and to understand our needs. He absolutely appreciates the day-to-day challenges and sees them as opportunities for him and his company to grow. Once the building started, it was no time before the fence was complete. The crew worked very hard and was always determined. It was great seeing the process they made at the end of each day. Whether it was early in the morning, into the late afternoon, or even in the rain, they were always moving full speed ahead! Joe’s crew also felt the same enthusiasm for landscape design and always welcomed my questions. They made sure I knew what was happening day-to-day. Now that the fence is complete, we couldn’t be more happy! The outcome reflects the vision that Joe and his crew laid out which only helps build our confidence in True Scape Design. We cannot wait until the next project we can have them work on!

We needed to overhaul our backyard, including raising large portion to be level with a higher grade. The True Scape team from the start was responsive and courteous. They initially came out to talk with me to discuss the project and get a sense of the work. Throughout the work they helped me understand what the next steps were, and helped me understand my options and the cost of the project. They worked closely with me to refine the design, and were very accommodating throughout the design process. We exchanged ideas and collaborated to land at a design we all felt good about. The team was able to level the grade of the backyard, and put in a new deck, as well as large garden planters in the front. They also installed a irrigation system for the new sod and all plant beds. In the end we gained much more useable space throughout the yard, and maintenance should be quite easy. We were very pleased with the outcome of the work, and the professionalism of the True Scape team.

We hired True Scape Design for a commercial project downtown Seattle. Their project manager and crews were very professional. Showed up on time and got the job done. Looks great. We will be doing more business soon!

Joe and his team are always striving to do the best job possible and I feel like they really care about their clients' satisfaction.

TrueScapes Designs gave my landscape a luxurious garden bed w/ colorful flowers and plants of texture and materials without overwhelming the space. I like that they provided my home with a well designed, eye catching front yard which has put my home on display for welcoming visitors.

I would recommend this company to my friends and colleagues. They were very professional and finished product was top-quality. I will definitely be using them again this coming spring.

I have worked with Truscapes on several projects over the last couple years. What continues to impress me is the dedication to quality, commitment to schedule, and the family type atmosphere of the Truscapes team.

We have worked with Joe and his crew to design and landscape our last two new construction homes. During both projects, the group was professional, direct and responsive. Communication was excellent. True Scape Design's overall landscape knowledge and attention to detail also created an attractive and budget-friendly design that really enhanced the architecture of our homes. We would work with this group again.

True Scape Design is a dynamic landscape design firm. They can tailor their services to suit each project while providing thoughtful design.

Without any reservation I consistently recommend Joe & True Scape Design to clients who need a fresh and exciting landscape.They are extremely professional, highly knowledgeable, dependable, honest, fair and sensitive to a budget and timeline. I have found their design work to be both creative and functional. The quality of work is excellent and the results are always beautiful.

Joe and the crew at True Scape Design do great work, leave the jobsite clean, and are respectful while they work!

Thank you Joe , you rock above and beyond I love the way you handle the city Brian Häuslebauer LLC.

Joe & True Scape Design worked with our family's ever evolving schedule with graciousness & professional expertise. He made suggestions that we were able to incorporate into our budget and our yard never looked better! ;) He had a super group working for him and we were able to count on not just weekly service, but additional services that would be recommended to improve health and appearance of our entire property. Customer service was SUPERB as Joe would be most mindful of communicating any answers to questions we had immediately via text. We HIGHLY recommend Joe and are happy to provide personal references!

I highly recommend this company. Work is fast, efficient and beautiful. I have worked with them on many projects with excellent, innovative results.

Truscape design delivered They are extremely professional, clean, and go above and beyond. We have already committed to them on the next two projects. Orcas Homes of Seattle

I came to Joe and Nate with a multi-family project in a LR2 zone where they worked with me on the Green Factor and Landscape plans for this Built Green project. They were able to meet all of my expectations as well as meet my project intake appointment.

I am an arch. designer needing landscape design services on my projects for permitting. True Scape Design has provided amazing customer service, they are very professional and fast in getting back to you and offer great service & solutions for the landscape. They can do any size project. Their beautifully installed landscape has helped many developers successfully advertise their new buildings and installed dream-scapes for the new home owners to enjoy. They have the best prices on the market and are a steal deal.

True Scape does a wonderful job of creating a landscape design that not only fits the space, but fits the budget and the finished project is as expected. They are quick to respond when last minute changes need to be made.

Truescape Design worked did the landscaping of our 5 unit very modern townhomes. They were excellent to work with on all levels, from the owner to the crew. We will definitely be using them on future projects and highly recommend them to others.

they had a great team that got the job done on time and on budget. truscapes was able to take the plans and turn it into reality - that is never easy

True Scape provided a turn-key design & install landscape package at a new house we built in the Phinney Ridge neighborhood of Seattle. They were direct, detailed, efficient and communicative. Scope included a concrete entry path, timbers, permeable pavers, and they leveled out a rear yard for sod. It looks great and we are very pleased with their work. - Topography Homes

Truescape provides a full service approach for all landscaping needs. They are respectful, knowledgeable and diligent in their approach and in their performance. I would highly recommend that anyone seeking landscaping services (large or small) take the time to talk with them and give them the opportunity to bid and discuss your project with you.

True Scape Design landscaped four sides of our yard for us. They installed low maintenance perennials, like key Lime Cora Bells, wooly thyme, Japanese holly, slender Hinoki cypress, full moon maple,a Hydrangea, daylily and many more. They took out the grass along our driveway and put in blue, and grey stones of different sizes and worked with the rocks already on property. They created bluestone pathways for us. They installed a Roman paver patio and also graded a hill and installed beautiful risers so we can walk off the new extended composite deck and walk down the risers to a peaceful and beautiful patio. Our experience through all this considerable work was confidence in True Scape Design and the owner Joseph Garel. He takes responsibility for his team. They are friendly, aim to please and do a terrific job in an organized way. They are thorough and take individual responsibility to do an excellent job. Everyone works well together. True Scape Design worked with us on choices and design to get what we wanted. When we did not know right away, we were given lots of time and options to consider, for instance in picking out pavers and type of deck material. We felt they really understood what we wanted. The estimates were accurate and bills accurately itemized. There were so many options for spending less in some areas and more in others. The crew went above and beyond to be thorough, fixing a big dip in the grass in the front yard. They were glad to change a ground cover I did not like. They listened to us. My husband and I are thrilled and enjoying our new deck and patio, front and side yards. We appreciate the professionalism, competence, and integrity of True Scape Design and its owner, Joseph Garel . Lynn and Rick Keat