How is Natural Stone Pools rated?

Natural Stone Pools is currently rated 4.5 overall out of 5

What services does Natural Stone Pools provide?

Natural Stone Pools provides the following services: Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Design

Natural Stone Pools

Q: Where does Natural Stone Pools provide services?

Natural Stone Pools provides services in the following areas: Allen, Anna, Fairview, Frisco, Lowry Crossing, Mckinney, Melissa, New Hope, Plano, Prosper, Lucas, Parker, Collin County

8 Reviews

Swimming Pool Builders

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About Us

What began as a stone masonry over 30 years ago, has grown and diversified into a complete custom pool, spa, and outdoor living environment company with an artistic approach to outdoor living. Unlike the assembly line swimming pool companies who mass produce, we consider each project to be as original and unique as the people who hire us. If your style is naturalistic, we will look to nature for the inspiration of your outdoor environment design, including landscaping and waterfalls. If Old World or Formal is your style, we use the same passion and visionary design to achieve your ideal. Our landscape and pool remodeling services will take your outdoor setting from drab to dramatic. Our designs include energy efficient equipment upgrades, a spa or waterfall, raising the depth of your pool and more. We offer a wide array of services including drainage solutions and reparation of cracks. Natural Stone Pools employs in-house landscape and stone masons. We work only with the finest subcontractors who share our commitment to quality. We provide the longest warranties and the best construction in the swimming pool industry. Pool, patio, landscape, outdoor kitchen, fireplace, cabana, arbor, fence, sprinkler… anything related to outdoor living! Let us create your “WOW!” factor. OUR MISSION Creating and building the best swimming pools and outdoor living environments attainable while building long-term relationships with our clients.

Services Provided

Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Design

Areas Served

Allen, Anna, Fairview, Frisco, Lowry Crossing, Mckinney, Melissa, New Hope, Plano, Prosper, Lucas, Parker, Collin County

Awards

APSP Bronze Award 2007, APSP Award of Merit 2007, APSP Silver Award 2005, APSP Award of Merit 2005

18 Projects

Example of an island style home design design in Dallas

A gorgeous natural boulder pool with spa, waterfall, and romantic grotto.

Dallas, TX

Water Basketball Swimming Pool

A Natural Stone Pools Country Pool

Landscape Design

The Perfect Remodel

A Relaxing Water Feature

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Business Details

Business Name

Natural Stone Pools

Phone Number

(469) 742-0366

Website

naturalstonepools.com

Address

181 Cherokee Drive
Mckinney, TX 75071

Typical Job Cost

$55,000 - 300,000

Followers

84 Followers

Socials

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Credentials

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Write a Review

8 Reviews for Natural Stone Pools

Newest first

Carl Hebert

Natural Stone Pools installed a water feature on our existing, recently installed pool. We didn't know exactly what the completed product would be, as we gave him artistic license to complete it. The project went smoothly even with a few rain delays. When the water feature was completed, we were in complete awe. It was so much greater than what we were expecting. It completely changed the pool. We had issues with our pool contractor and small problems with the pool and this water feature made us forget about them. Now I wish we would've had Jerry do the pool for us. We are thinking about putting more features in our pool, and Jerry will be the only one that we contact.

May 11, 2018

Comment from Natural Stone Pools:

Thank you Carl, it was a pleasure working with you. So glad we could add the boulder rock waterfall to complement your new pool. We're here for you when you are ready to add more.... Enjoy!

Vincelee Stevens

The worst contractor I have ever worked with. Jerry was never on site to supervise the project. The few times he was present to actually supervise the work he dismissed my concerns and was always condescending. The concrete surround around my 9month new pool is already cracking. STAY AWAY form Natural Stone Pools / Jerry

April 9, 2018

Comment from Natural Stone Pools:

Ms. Vincelee Stevens, I am sorry that your experience was not pleasant. It is always our goal to have each and every customer feel good about their choice to contract with Natural Stone Pools. Jerry checks each job daily, and yours was no exception. While some requests were baffling, confusing, and outside the realm of possibility or beyond the budget, it was never my intent to be dismissive or condescending. If that was your interpretation, I sincerely apologize. We are more than a bit surprised to receive this review since we have received no notification of any complaints, and were under the impression we had ended on a positive note. It took six weeks from start to finish including additional work of retaining wall, regrading soil, sod, stump and plant removal, etc. and most at no additional charge to you. North Texas soil is one of the biggest challenges we face when building pools, which is why no pool company in the entire metroplex has or will guarantee pool decks against normal cracking, raising, settling, or discoloration. Although we have fulfilled 100% of our agreement, we would certainly be happy to take a look at any issues and address them if we can.

muckelbauer

That's our "water basketball pool" in the first pictures. We absolutely loved working with Jerry and Shannon. It's been 7 years now and our pool still looks great. I would highly recommend them over the larger companies. They are extremely attentive to detail and you could not ask for more personalized service. Anyone who would like to see our pool, just let them know.

September 4, 2016

zelimefisher

The Borders listened to our ideas and designed and remodeled our 1960's pool to give us the natural pool/pond look we were looking for.

September 14, 2015

currynate

Used this company to remodel our pool last year. When you call for a consultation you will talk to Shannon. She is one of the best people to work with and I am in the construction business. She is knowledgeable about any of the products, professional, and so nice

February 6, 2014

Comment from Natural Stone Pools:

Thanks Nate-

Thanks so much for the kind words. It's nice to feel appreciated. Our customers make it all worthwhile. Thanks, again.

stangreen08

What a great company! The reason why we chose Jerry and Shannon to build our pool is because of the customer service we received during the design process. They got back to us so quick when it took other companies a very long time or sometimes not at all. We made a lot of changes to our design, probably five, but they didn’t mind. They changed everything we asked and gave us more than what we dreamed. We would recommend this company. Jerry and Shannon are great!

February 3, 2014

Comment from Natural Stone Pools:

Thanks, Stan-

While our batting record isn't perfect, perfection is certainly the goal. We are pleased you are so happy with the end result. Thanks, again.

Alair Homes Frisco

Jerry Borders, of Natural Stone Pools, is not just a pool builder but a true artist. I once saw a pool he built that looked perfect to me; however, he decided to drive to Oklahoma to find a couple more boulders for the waterfall to look perfect to him. His standards are high and he truly cares about every pool he builds. As a homebuilder and remodeler, I have learned that those are important qualities to be looking for in a pool designer.

January 10, 2014

Comment from Natural Stone Pools:

Thanks a lot Mike-
it means a lot coming from a builder of your caliber. We look forward to working with you on future projects. Thanks, again.

Mechelle Moore

We are REALTORS and own several properties that Natural Stone Pools has helped us enhance. One property in Richardson had a center courtyard that was dreadful and Natural Stone Pools turned it into a Japanese Zen Garden that included a Koi Pond, Arbor, Crushed Granite, and seating. In addition, they have done several pool remodels for us that included some of their signature stone work, custom tile, and breathtaking waterfalls including full landscaping that bloomed all year long! Many of our clients that have purchased homes without pools have used Natural Stone Pools to complete their backyard and all have been more than thrilled with the results. If you're looking for an inviting environment customized to your lifestyle Natural Stone Pools is definitely the way to go!

December 19, 2013

Comment from Natural Stone Pools:

Thanks, Michelle-

Wonderful customers like you make it fun to think outside the box. We wish you continued success and look forward to working with you in the future. Thanks, again.

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Natural Stone Pools