Water Feature Supply LLC

I purchased an Inspiration Falls wall fountain from Water Feature Supply about three months ago. We ordered ours with green slate and a rustic copper frame to match our space. My family loves the fountain, which I hung in our common room, and it has been running almost non stop since we first turned it on. We had a few issues with the installation, but we called the number on the website and they helped explain how to get everything set up. We hosted Thanksgiving at our home this year and had a total of 15 guests over; I am pretty sure every single one of them asked about the fountain. The slate is beautiful and you can tell the fountain was well built, it even came with a one year warranty.

I cannot say enough great things about the team at Water Feature Supply. They were a joy to work with and Patrick Maloy did a great job helping my husband and I understand the the details of the project. We are incredibly picky and wanted this fountain to be perfect as we would be spending over two thousand dollars on it. Because we were uncertain about how the fountain would look on our patio, they offered to mock up the space for us. I have to say I asked for several different modifications to be made and they never hesitated to send over a new draft. The fountain arrived less than 3 weeks after we ordered it and when it did it looked better than we had imagined. We are so glad we chose to work with Water Feature Supply.

I recently purchased a tabletop water feature from Water Feature Supply, the item arrived in less than two weeks and was exactly how it had been described on the website. It looks great in my cubicle and makes getting through the work day that much easier.

Water Feature Supply did an wonderful job assisting me and my colleagues with selecting the right style of floor fountain for our space. We recently upgraded our office situation and decided to add a fountain to our waiting area for our clients to enjoy. We called and spoke with Patrick, who helped us decide on a Tranquil River with a silver mirrored panel. The fountain arrived shortly after we ordered it and I was happy because it looked even better in real life than it did online. Setting it up was not difficult from what I have been told and it looks great in our space.

My husband and I decided to renovate our master bathroom. We are dreamers so we thought it would be cool to have a fountain installed between the wall that separates the tub from the shower. We figured if we could find someone to supply us with the component we could handle building the rest. IMy husband, Jeff, called and spoke with Patrick Maloy who convinced him to just let his company build the entire fountain, which we could then insert in the space we created in the wall. We both loved this idea and were excited when he said this was something he recommended. The price was much lower than what other builders had told us it would be and when the fountain arrived we were more than happy with the way it looked. Our bathroom looks amazing and is one of our favorite rooms now. :)

I called Water Feature Supply as I was shopping around, trying to find the best price on the Inspiration Falls wall fountain. I spoke with several different companies before speaking with Patrick Maloy, who not only helped explain the total process to me but also gave me a 20% discount of the listed price. They also offered to ship the fountain for free, which saved me an additional $250. When it did arrive, the fountain was perfect and has been a family favorite ever since we installed it. If we ever buy another wall fountain we will definitely be shopping at Water Feature Supply.

I first discovered Water Feature Supply on Google, as I was searching for an indoor floor fountain for the new office space my firm would son be moving into. My partners left the decorating up to me, lucky me, so I figured that I would do something different. I decided that it might look really cool to use a freestanding water feature to separate the space between the reception area and the open offices we had behind them. I called and spoke with Patrick Maloy, who helped walk me through the intricacies of the options, installation, and various styles; he was very helpful and incredibly knowledgeable. After discussing the options my partners and I decided we had to have the Tranquil River with lightweight slate and stainless steel frame, however it was about $500 above our budget. I called Patrick and could not believe when he offered to give us a $500 discount so that we could afford the unit. Needless to say, I placed the order however, I neglected to notice that it was only available in a rear mounted version. I called Patrick again and he offered to custom build a center mounted unit so that we could use the water feature the way we wanted, at no additional cost. I could not believe the exceptional service, pricing, and quality of care we were given by the Water Feature Supply team. Our reception area looks amazing and the waterfall has made a huge hit with our clients.

Let me begin by saying, my wife is probably the hardest woman to please in the universe. When I say she his highly selective, I am making a huge understatement. So when she decided to add an outdoor water feature to our outdoor sitting area, I knew, or at least expected the process to be somewhat painful. Her original list of potential fountains was as long as the winters here in Virginia and I was given the task of researching each item so that I could provide a full report on the pros and cons of each one. After looking through a variety of websites and suppliers I decided to call and speak with someone at Water Feature Supply to gain a better understanding of what this project would involve. I was pleasantly surprised when I discovered Jordan and his team, he was super responsive and quickly provided me with details we required. They even went so far as to create a digital representation of the yard with several of the fountains we were interested in so that we could see exactly how each one might look. In fact they even referred us to Houzz so that we could see other projects they had worked on. Needless to say I got the approval from my wife and within two weeks we had the new unit installed and running. I gotta say she was right, it looks great and really ties the exterior together in a way I had not yet imagined. She already has her sights set on ordering an indoor waterfall for our bedroom, and when she does I can guarantee I will be calling Jordan and his team.

I recently hired Water Feature Supply, to provide a Deep Creek Falls wall water feature for a hotel located in Steubenville, OH. I worked with Patrick and Jordan who helped my team design the appropriate logo, color, and materials for our particular project. I found that they were both incredibly knowledgeable and shared a deep understanding of interior design and proper construction. They were super responsive, updated us constantly, and helped explain the process in a way that made us feel much more comfortable about installing this unit. I have a great deal of respect for this company and will most definitely be using them again in the future for all my water feature needs.

I worked with Patrick and his team to design a custom wall fountain for a client's medical office space. The doctor whom I was working for is an incredibly detail oriented person (he is a Sports Medicine Surgeon) so I knew I had my work cut out for me. When we first started discussing the built out he mentioned that he was really interested in installing a wall fountain with a custom logo. I had never really heard of this type of fountain, so I headed to Houzz to learn more about the options. I found Water Feature Supply's page and browsed through some of their previous fountain projects. They had a wide variety of custom projects to look through so I called them to get some answers. Patrick was more than helpful and took the time to make sure I was comfortable with the entire process before he pitched any ideas at me. After some leg work I found an in-stock fountain that my client liked, however it was too heavy for our wall. Patrick offered to build a semi-custom version with LW slate for about $1,000 less than the in stock option. We ordered the fountain and they had everything ready to ship within 4 weeks. I had my installers handle the set up, which they had discussed with Patrick and his engineers prior to shipment. The fountain is currently running and everyone is happy. I definitely enjoyed my experience working with Water Feature Supply.

My husband and I decided to upgrade our bathroom with a custom water feature made using a specific type of granite and custom etched impression. We shopped around and decided to hire Water Feature Supply to build the fountain for us. They were very professional, answered all of our questions, paid close attention to the details we were particular about. They submitted several drawings for our approval and did a great job accomplishing exactly what we had described. The fountain arrived within 6 weeks and was very simple to install and very easy to operate. It looked AMAZING!!! We have had so many compliments and we always recommend Water Feature Supply to our friends.

We were looking to install a wall water feature in the office of one our high-end clients, who runs one of several successful salons found throughout Chicago and came across Water Feature Supply's website. We found their site easy to browse, full of expert advice, and overall very informative given the subject matter. After finding a few fountains the client liked my assistant called to gather more information and to learn more about the potential lead times for various products. Within an hour, Justin, had sent over all the information she had asked for, and then some, and also provided us with digital mock-ups of how each product would look in our specific space. This really, really helped us convince our client to purchase and made our job as designer's as simple as possible. I was incredibly impressed with the customer service, speedy response times, and overall professionalism the team at Water Feature Supply provided. Once everything was approved on our end, they quickly submitted the approvals for the logo we needed cut and immediately began working to get us our fountain quickly. Within three weeks we had everything installed and running perfectly. Needless to say my client was absolutely in-love with the new addition and I will definitely be using Water Feature Supply again in the future.