Basement Remodelers in Pefferlaw

“Thank you Robbie for the amazing job you did! On time and on budget while keeping me updated along the way. I appreciate the heads up on changing costs due to product inflation and for working with me on adjusting my design to manage the cost shifts. Super stoked to show off my new space this summer!”

“Patricio was an amazing contractor to work with. We did a full house renovation this past summer. one Kitchen, two bathrooms, Engineering Floor in the whole house, Interior Garage Floor and exterior interlocking, wood deck in the backyard plus many other details and spaces. Patricio and his crew were courteous, kept us informed about options and pricing, provided creative solutions to maintain us in budget and kept to the timeline for the job. From start to finish they listened to our concerns and were right in line with the look and design of the new spaces we wanted. The price was right and I feel we got a lot more than any other company would have done. This was no a small job with multiple unforeseeable issues that were resolved by Patricio to the last detail providing my family with peace of mind on all the options we choose. This is clearly a company that has integrity in their work and cares about their customers needs, something that is difficult to find these days . I will definitely use them for future renovations and recommend them to my friends.”

“Sunstar contracting our family has worked with for multiple house renovation projects over the years house projects including , main floor new kitchen , flooring renovation, basement completion. Paul and his team are personable. The team works with integrity and we can trust the work, the prices and getting the work completed. Our family members when ever something comes up with the house not only renovation projects but including repairs roof , plumbing leak say 'Call Paul'. He will direct us on the solutions and is always there. The company has a depth of experience from building houses to renovation projects. Thank you.”

“Very efficient workers bathroom Reno for my elderly parents was done well with all safety measures ensured. We are all very happy with the results.”

“I am a real estate investor with multiple properties and Jeff and his team have completed countless projects for me over the years. Anything from a new deck, and bathroom to a full legal basement apartment, additions, or even a detached garden suite, these guys can do it all. The team is well organized, professional and they have always been up front and honest with me about scope of work, expectations and budget. Jeff is honest, reliable, and always focused on solving problems while looking out for my best interests (and cost savings). Very grateful to have these guys as a valued contractor and always referring them to family and friends.”

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“This is the third times I have used rihan . Each experience has been excellent and this time was no different . His workmanship is superb and his punctuality and timing of completion were exact . The overall job came out excellent and very beautiful and once again - rihan did not let us down . I would highly recommend his for anyone needing his service . It will be a great decision . Shakira aryan”

“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”

“One word. Amazing. Get work, fair pricing and efficient. The contract was well laid out and timelines were met. Beyond happy with my bathroom.”

“We made an appointment with Diego at the Toronto Home Show Spring 2016. He subsequently came over and spent 3 hours with us on the first in home visit. We had a very good idea of what we wanted and in that 3 hours Diego took the care and attention to understand ALL that was required and even measured up our basement and put it into his computer complete with a 3D design rendering and estimate for work for us to consider. We agreed to the work to be done, the timelines and budget and all have been done with UTMOST QUALITY, CARE and RESPECT !!! Leo, the construction partner of Harmony is ON IT and I can't say enough about him !!! He has done a phenomenal job working with my wife and I and his trades in bringing to life what we, sort of, had in our heads and that Diego originally designed for us. I am VERY PLEASED with their work and its QUALITY and I would HIGHLY RECOMMEND them for any work that you may be doing in your house. Ours was a complete basement renovation and build out.”